SUPPORT

Network Support Services

Managed IT Services for Accounting Firms

In the fast-paced world of accounting, technology is a critical driver of productivity, efficiency, and security. However, managing IT systems can be complex and time-consuming, especially for accounting firms that handle sensitive financial data. Managed IT services for accounting firms  offer a comprehensive solution, allowing firms to focus on delivering exceptional client services while leaving the technology management to the experts. We specialize in providing IT services tailored specifically to meet the needs of accounting firms.

By outsourcing IT management, accounting firms can benefit from proactive system monitoring, network security, and data protection—all critical aspects of maintaining smooth operations and ensuring compliance. Managed IT services reduce the burden of managing complex technology, providing firms with a reliable IT infrastructure that supports business growth and enhances productivity. With our expert support, your firm can stay ahead of technology trends, meet regulatory requirements, and protect sensitive financial data without worry.

Full Service Help Desk.

Our local, technical team handles 10,000 tickets per year from hundreds of customers and we enjoy a positive 
client satisfaction rating of 97%. 

You can submit requests by phone, email, portal or agent. Walker ensures timely response and complete follow-through; no tickets are dropped in our system! Come experience true High Tech, Human Touch.

How Managed IT Services Improve Efficiency For Accounting Firms

Accounting firms rely heavily on their IT systems for tasks such as tax preparation, financial reporting, and client communications. When these systems experience downtime or disruptions, it can negatively impact productivity and client satisfaction. Managed IT services ensure that these critical systems are consistently operational, providing accounting professionals with the reliability they need to perform their work efficiently.

We offer proactive monitoring, regular updates, and system maintenance to ensure that your IT systems are functioning optimally. Our managed IT services also include backup and disaster recovery solutions, so your firm’s data is always protected and accessible in case of an emergency. By minimizing downtime and ensuring business continuity, we help accounting firms stay productive and serve their clients without disruptions. This proactive approach allows firms to focus on their core services, knowing that their IT infrastructure is in good hands.

Ensuring Data Security And Compliance with Managed IT Services

Accounting firms handle highly sensitive client information, which makes data security a top priority. Managed IT provide the tools and expertise necessary to protect sensitive financial data from cyber threats. We implement robust security measures, such as firewalls, encryption, and multi-factor authentication, to safeguard your firm’s network and client information.

In addition to protecting your data from external threats, our services ensure compliance with industry regulations, such as the Sarbanes-Oxley Act and IRS guidelines. Compliance is a critical aspect of running an accounting firm and services for accounting firms provide the assurance that your firm’s IT infrastructure meets all necessary regulatory requirements. By partnering with us, accounting firms can avoid penalties, data breaches, and reputational damage, ensuring that their operations run securely and within legal guidelines.

We don't make you hassle with a call center operator asking you a scripted list of tasks you've already tried. No matter how you submit a ticket, they go right into the queue for engineers to start working on your behalf. 

And we've got you covered for a long list of issues:

We don't make you hassle with a call center operator asking you a scripted list of tasks you've already tried. No matter how you submit a ticket, they go right into the queue for engineers to start working on your behalf. 

And we've got you covered for a long list of issues:
  • Workstation performance issues
  • Server, network and internet outage triage
  • Remote access and mobile device issues
  • Virus/Malware triage
  • New user ID creation
  • End-user account management
  • Server/workstation hardware troubleshooting
  • Operating system and software troubleshooting
  • Switches, routers, firewalls
  • Printer problems
  • Email and SPAM issues
  • Firewall port and web filter adjustments
  • File restores
  • ...and MANY more

What Our Clients Say

"A lot of work was done on Walker's behalf to get Dell involved to fix the issue!"


-Ellington-based, Manufacturing Organization

What Our Clients Say

"Fast, professional and asked if there was anything else while on the phone with me." 


-Torrington-based, Retail Organization

What Our Clients Say

"Walker has demonstrated to be a reliable business partner for us. We have had bumps along the way – on both sides – but the service and dedication from walker has increased every single time. Thank you for all that you do for us – from the most minute of issues to major meltdowns."


-Glastonbury-based Professional Services

Scalability And Growth with Managed IT Services

As accounting firms grow, so do their IT needs. Managed IT services offer scalability, allowing firms to easily expand their IT infrastructure as their business grows. Whether you’re adding new employees, expanding to new offices, or implementing more advanced financial software, we ensure that your technology can evolve with your firm’s growth.

Our team works closely with your firm to develop a customized IT strategy that aligns with your current and future needs. From upgrading your systems to integrating new technologies, we ensure that your IT infrastructure can scale seamlessly. With managed IT services, your firm can focus on growth and client service, knowing that your IT environment will support your expansion plans. We help accounting firms build a solid foundation for the future by providing reliable, flexible, and scalable IT solutions.

Why Choose The Walker Group

We understand the unique challenges accounting firms face when it comes to managing IT systems. Our managed IT services are specifically designed to meet the needs of financial professionals who require secure, reliable, and efficient technology solutions. We provide customized services, including network management, data security, cloud computing, and 24/7 support, ensuring that your firm’s IT systems are always running smoothly.

By choosing The Walker Group as your IT partner, you gain access to a team of experts dedicated to optimizing your firm’s technology infrastructure. Our goal is to provide your firm with the tools and resources necessary to thrive in an increasingly digital world. With our services, you can focus on delivering exceptional client service, growing your business, and maintaining compliance, while we take care of your technology.

What Our Clients Say

"Dylan was awesome, very patient with me and we worked through said problem together. THANK YOU"

What Our Clients Say

"Chandler was able to understand the issue, investigated a solution, and corrected the problem in a timely manner. Thanks!"

What Our Clients Say

"Javier is great to work with!

He responds quickly, is very knowledgeable and always takes the time to communicate clearly with us.

He is kind and patient with all users, regardless of individual competencies."