Managed IT Services Articles
Managed IT Services Articles
Want to learn about IT Managed Services?
Want to learn about IT Managed Services?
The Walker Group provides fully managed IT services to solve the biggest and most common IT challenges facing many organizations. Below we share some of our wisdom. You can also learn how our managed IT services
can help you.

Sorry to say but there's no definite answer on this one. The short answer is that most businesses are already at least partially in the cloud. Any online software solutions that you use are, essentially, cloud services. The decision to move exclusively to the cloud, with no on-premise infrastructure, is a big one with many layers to consider. Do you have an adequate (and redundant) internet connection? Are you prepared to accept more ongoing, monthly fees? Do you have a proper plan for backing up your data in the cloud? Whether you should move your business to the cloud is an individual decision that requires a lot of discussion and planning with an IT professional. There are so many benefits but also some risks so having the knowledge and understanding to know what is right for your business and your company culture is key. Also, it's not usually a 'clean break', but rather one that happens over time as hardware or applications are being replaced.

When your core expertise is not IT, why do it internally? Our custom, all-inclusive, Fully Managed IT Service can help you plan, develop and manage your existing infrastructure into a scalable configuration that grows with you as your business grows while significantly reducing costs. We recognize that no two clients are identical. That’s why, unlike other packaged services, our assessment-based approach provides robust, custom managed services that are specific to your needs. The infographic below highlights several keys points as to why you should outsource and why your company may need Fully Managed IT services. Learn more about our Managed IT Services .

The Walker Group’s Managed OnPoint service provides proactive 7×24 IT monitoring and alerting on workstations, servers, applications and network devices. Ever wonder how effective or proactive this service really is? Well, here are some statistics for a single month: Walker Managed OnPoint detected over 800 actionable alerts and events that Walker engineering teams responded to such as: A client was alerted that a disk drive was starting to fail in an important workstation so that it could be replaced before data was lost 2 clients were alerted that their UPS (Uninterruptable Power Supply) was either failing, underpowered due to recent load changes or no longer communicating with production servers 2 clients had computers that had questionable processes identified and assessed as possible virus activity 4 clients had power issues 5 clients had unplanned server reboots off hours and Walker investigated the cause(s) 14 clients were notified that a backup job had failed to complete or that backups had stopped running (not including BDR technology) 17 clients were alerted that their A/V (Anti-Virus) software was either missing or out-of-date 30 clients were notified that workstation or server disk space was running critically low Walker checked in on 63 client servers that reporting going offline during normal business hours and ensured that these were stabilized and/or returned to production 68 clients’ servers had service stopping events that were averted or returned to normal production status (754 instances) What do all these have in common? Often, the issues detected by our automated software are invisible to the end user. By proactively monitoring assets and acting on the information, steps are taken to remedy the underlying causes long before they cause a major IT disruption to our clients’ operations. Learn more about how Remote Monitoring and our Fully Managed IT Services can help you. Call us today at (860) 678-3530 .