Fully Managed IT Support- The Kinds and Benefits explored!

Fully Managed IT Support is a model for delivering, monitoring, and maintaining a customized set of IT resources. Fully Managed IT Support is a full-service IT solution for businesses. It includes designing a custom IT architecture for each client, providing all the necessary hardware and software, and offering support and updates as needed 24 hours a day, 7 days a week.


What Kinds of Support Come with Fully Managed IT Support?


Fully Managed IT Support provides a comprehensive outsourced IT solution that is tailored to the client's specific needs. This means that as a business grows, it may need different levels of IT resources (hardware, software, on-site support, and remote support) to meet higher expectations for output.


Fully Managed IT Support typically provides the following types of IT support:


Data Storage in the Cloud

Disaster Recovery and Data Backup

Payroll / Human Resources Services and software

Network administration, network monitoring, and network security

Email, telephone, VoIP services, and videoconferencing are examples of desktop and communications tools.


The
service provider will assess the level of IT support required and determine the most appropriate timeframe for the deployment of any physical IT infrastructure. As part of the fixed-fee service, the IT solution that was just put in place will be monitored and changed as needed.


Traditional IT Support vs. Fully Managed IT Support


The primary distinction between managed and traditional support is the distinction between a proactive and a reactive approach to applying fixes:


Proactive Approach to Managed IT Support


The client will benefit from the intelligent use of behind-the-scenes IT resources that constantly monitor network performance and scan for potential vulnerability issues under the proactive support model. This type of managed IT support is meant to reduce (or get rid of) the effects that IT problems have on how productive a business is.

Reactive Approach to Traditional IT Support

Clients can expect expert advice and guidance from a dedicated team of professional IT support staff when they report an issue under the traditional model for IT support. This slower reactive service doesn't have any way to check network performance or look for security holes, so fixes are made after the fact.


What Are the Advantages of Managed IT Support?


Fully Managed IT Support gives you 24/7 access to flexible IT resources at a low cost. The importance of the benefits to the client varies depending on the scope of the IT solution required to achieve business stability, firewall protection, business growth, and ongoing business continuity (e.g., any recommended data backup service or disaster recovery plan).

The following are some of the typical advantages of fully managed IT support:

 

Lower Operating Costs

 

Fully Managed IT Support lowers operating costs by reducing the need for on-site staff, training costs, the need to maintain a complex physical IT infrastructure, and the need for space to house IT staff.


24/7 Expert Support


In the event of a catastrophic IT event, it is unlikely that any on-site IT staff will have the granular knowledge and skills required to apply a definitive fix within an acceptable time frame. Fully Managed IT Support gives you access to expert IT staff around the clock.


Automatic updates, patches, and fixes


Automatic updates, patches, and fixes, as well as compliance requirements, necessitate the use of trained personnel to provide ongoing monitoring and maintenance of all related hardware and software elements. These services are included in Fully Managed IT Support.


Finally, the primary advantage of fully managed IT support is the elimination of daily IT considerations and maintenance concerns (e.g., safe and regulatory compliant storage of client details). This enables the client to devote all internal resources to meeting core business objectives.


In order to reap all these benefits, The Walker Group is the name you can rely on. The service provider provides the best fully managed IT support for businesses of all sizes.


The body content of your post goes here. To edit this text, click on it and delete this default text and start typing your own or paste your own from a different source.


More Recent News

April 22, 2025
David Fearon hosts The Walker Group's co-CEO J essica Rich on a recent episode of the Practice? Podcast .
April 22, 2025
FOR IMMEDIATE RELEASE: Farmington, CT – [April 22, 2025] – The Walker Group’s Digital Marketing Solutions (DMS) team is proud to announce its membership in The CT Community Nonprofit Alliance (The Alliance) , reinforcing its commitment to helping local non-profits maximize their impact. As both a Perpetual Purpose Trust-owned business and a social enterprise, The Walker Group operates with a mission-driven approach, making this partnership a natural fit within its business model. By joining The CT Community Nonprofit Alliance, The Walker Group DMS team gains the opportunity to collaborate with a network of organizations dedicated to strengthening non-profits across the state. Through this alliance, DMS will offer its expertise in digital marketing, website development, and strategic communications to help non-profits expand their reach, increase engagement, and amplify their missions—while making the most of their marketing budgets. “We are honored to be part of such an amazing organization that aligns perfectly with our values,” said Jeffery Williams, Creative Director at The Walker Group. “Nonprofits play a crucial role in our communities, and we are dedicated to providing them with the digital tools and marketing strategies they need to thrive.” With a strong track record of working with organizations such as The Root Center for Advanced Recovery, SCADD, and Connecticut Foodshare, The Walker Group Digital Marketing Solutions team specializes in helping non-profits leverage technology to drive awareness, increase donations, and enhance community engagement. As a social enterprise, The Walker Group is committed to using business as a force for good, reinvesting in both its employees and the communities it serves. Through this partnership, The Walker Group DMS looks forward to actively contributing to the nonprofit sector by sharing insights, sponsoring educational events, and advocating for digital transformation within the industry. For more information about The Walker Group's Digital Marketing Solutions agency and its work with nonprofits, visit https://dms.thewalkergroup.com/ Media Contact: Diana Sutcliffe Business Operations & Marketing Director The Walker Group
brown sign taped to a window reading
By dsutcliffe April 11, 2025
In today's digital world, cyberattacks are no longer a "what if" —they're a "when." No matter the size of your business or industry, cyberattacks pose a real and growing risk. From data breaches and ransomware attacks to phishing scams and system outages, the cost of a cyber incident can be devastating. This is where cybersecurity insurance becomes critical. A well-structured policy can mean the difference between a swift recovery and financial ruin. However, many companies make the mistake of only reviewing their policy after an attack happens—when it’s already too late. Businesses must proactively review and revise their coverage before an incident occurs to stay ahead of rising threats, evolving regulations, and increasing costs.
Show More